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Dealing With Unhappy Customers: Turning a Challenge into an Opportunity

September 17, 2015 10:03 pm

Many of us have to deal with angry or unhappy clients as part of our roles, and it’s never easy.... View Article

September 15, 2015 8:15 pm

What is the most important thing you can do to improve relationships with your customers? The answer is as obvious... View Article

September 10, 2015 7:12 pm

Sales managers often motivate their reps with sales contests that award cash prizes. This is a tried and true sales... View Article

September 1, 2015 7:09 pm

The answer is yes!—now what’s your question? is the secret, the creamy nougat centre, of creating a culture of customer... View Article

August 25, 2015 9:21 pm

While the information that goes on a business card may have changed over time, the card itself is still a... View Article

August 20, 2015 8:19 pm

1. Busy people want to look like they have a mission. Productive people have a mission for their... View Article

August 18, 2015 7:46 pm

Success has never come to anyone. Leaders went and created it for themselves. Most never had someone to carefully guide... View Article

August 13, 2015 7:13 pm

Bad posture can cause major health problems – so here’s what you can do to fix it. Modern life poses... View Article

August 11, 2015 8:16 pm

Have you ever thought of the effects that co-workers have on your job satisfaction? When you have a close friend... View Article