Call Recording - Overview

Call recording is needed today more than ever due to increased legal requirements, security, concerns and training needs. Small and medium business have the same requirements as large companies, but had never been able to afford call recording.VoiceMailTel provides Call Recording feature for small and medium business.

Call Recording is used to improve customer service, resolve customer disputes, enhance employee productivity, and meet legal and contractual Call Recording obligations.
Recorded telephone activity provides a degree of legal protection to both the company and the consumer.

Don't lose customers or risk expensive lawsuits over disputed telephone conversations. Research shows that, of all means of communications, telephone conversations are the most problematic. That's because spoken words can be misunderstood and memories fade. Typically, there is no record of the phone call to review.

And with more and more transactions being done over the telephone, how can you protect your business from misunderstandings or outright misrepresentations? You can protect yourself with call recording.

Read about our other great features that help businesses grow.

Virtual Phone Service
VoiceMailTel is the most complete virtual phone service available. You get a toll-free number, unlimited incoming calls on local numbers, multiple extensions (each with call forwarding options and voicemail), and mailboxes that you can use to store voice messages